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By purchasing and using the HLS WordPress Player Plugin (“the Plugin”) from our shop, you agree to the following terms and conditions:
License: Upon purchase, you are granted a non-exclusive, non-transferable license to use the Plugin on a single WordPress website. You may not resell or redistribute the Plugin in any form.
Support and Updates: Your purchase includes access to support and updates for a period specified at the time of purchase. Support is provided via email and includes assistance with installation, configuration, and basic troubleshooting. Updates include bug fixes, feature enhancements, and compatibility improvements.
Restrictions: You may not modify, decompile, reverse engineer, or create derivative works of the Plugin. You may not use the Plugin for any unlawful or unauthorized purpose.
Ownership: The Plugin and all associated intellectual property rights remain the property of Root Sector Ltd. & Co. KG. You may not claim ownership or authorship of the Plugin.
Liability: We are not liable for any damages or losses arising from the use or inability to use the Plugin, including but not limited to direct, indirect, incidental, or consequential damages.
Refund Policy: We offer a 14-day refund policy for the HLS WordPress Player Plugin. If you are not satisfied with the product that you have purchased from us, you may request a refund within 14 days of the purchase date. To initiate a refund, please contact us via email at [email protected] with your purchase details and the reason for your dissatisfaction.
Eligibility: Refunds are only available for the initial purchase of the Plugin. Renewals, upgrades, or additional purchases are not eligible for refunds.
Conditions: Refunds will be issued at our discretion and may be subject to verification of your claim. We reserve the right to refuse refunds for reasons including but not limited to misuse of the Plugin, failure to follow installation or usage instructions, or abuse of the refund policy.
Process: Upon approval of your refund request, the purchase amount will be refunded to the original payment method used for the transaction within a reasonable timeframe.
Exclusions: We do not offer refunds for any services provided in connection with the Plugin, such as installation, customization, or support services.
Contact: If you have any questions or concerns about our refund policy, please contact us via email at [email protected].
By purchasing the HLS WordPress Player Plugin, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Terms of Service and Refund Policy.